Purchase any four Vitora Tyres at participating Tyrepower stores and receive the TyreLife Guarantee program free. “Participating Stores” are all stores that display advertising material for this promotion.
- Offer applicable at time of purchase when 4 tyres are of the same size, make & model and are to be fitted to the one vehicle at the same time.
- To qualify for the TyreLife program you must register online at Vitora.com.au/tyrelife WITHIN 14 days of purchase
- The above-mentioned tyres are available in sizes suitable for a range of common vehicles but do not fit all vehicles. Seek advice from your Tyrepower store regarding fitment options for your vehicle.
- Not to be used in conjunction with any other offer and only available whilst stocks last.
- Not applicable to trade, Government, fleet or wholesale customers.
- Promotion only redeemable in store between Monday February 1st, 2021 and ends close of business Sunday February 28th, 2021.
- To qualify for the TyreLife program you must register online at Vitora.com.au/tyrelife WITHIN 14 days of purchase
- THE TyreLife PROGRAM CONSISTS OF:
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- 30 DAY SATISFACTION GUARANTEE
- 2 YEAR TYRE ROADSIDE ASSISTANCE
- 2 YEAR TYRE DAMAGE GUARANTEE
A. Terms of the TyreLife Program – Defined Terms
‘Authorised VITORA Dealer‘ means a Tyrepower dealer authorised to sell and fit VITORA Tyres within Western Australia.
‘TYRELIFE Program Registration’ (also referred to as VITORALIFE) means the registration process detailed in these terms at item 3 under ‘VITORA’ means Tyremax Pty Ltd ATF the On Track Tyres No 2 Trust (ABN 98 050 635 023) of 1 Heyington Avenue, Thomastown, Victoria’ ‘VITORA Tyre’ means any VITORA branded tyre that is the subject of a TYRELIFE (VITORALIFE) Program Registration.
‘Registration Details’ means:
(a) your contact details, being your name, address, contact phone and email details;
(b) your vehicle registration details, vehicle make, model & mileage (to which the VITORA Tyres had been fitted to by a participating Tyrepower Dealer in Western Australia); and
(c) the VITORA Tyres purchased, including pattern, size & tyre pressures (if applicable); and
(d) a copy of your Vitora tyres purchase tax invoice (showing the date of purchase, place of purchase, tyre type (brand and pattern) and quantity.
‘Road Hazard Tyre Damage’ means accidental damage caused to a VITORA Tyre due to unseen road hazards such as punctures, accidental cuts, accidental curb damage, impact breaks (e.g. potholes) and other damage caused by unforeseen road hazards (but excluding an Unauthorised Event).
‘Tyre Tread’ means the depth of tyre tread remaining on a VITORA Tyre, the subject of a claim under the TyreLife Program, at the time of claim (based & measured on the manufacturer’s new tread depth specifications).
‘Unauthorised Event’ means damage caused to a VITORA Tyre due to:
(a) mechanical and/or wheel alignment issues;
(b) under-inflation, over-inflation, and/or improper maintenance;
(c) vandalism or other intentional damage;
(d) competition/racing and/or commercial/industrial use;
(e) using a VITORA Tyre on an unsealed road surface or in off-road conditions.
‘You’ or ‘you’ means the original purchaser of the VITORA Tyres from a participating Tyrepower Dealer.
B. Terms of the TyreLife Program – General
The TyreLife Program:
- only applies to VITORA Tyres purchased as a set of 4 or more tyres from a participating Tyrepower Dealer in the state of Western Australia, between 1st February to 28th February 2021;
- is not transferrable i.e. only entitles you to its benefits;
- only applies if you have registered your Vitora Tyres within 14 days of purchase, providing all Registration Details as part of that registration process, at https://vitora.com.au/tyrelife;
- does not apply to any Vitora Tyre removed from the original vehicle on which it was fitted by a participating Tyrepower Dealer at the time of purchase;
- does not apply to a Vitora Tyre damaged due to an Unauthorised Event;
- does not provide compensation for loss of time, loss of use of vehicle, inconvenience or consequential damage caused;
- does not apply or extend to a vehicle’s rims or other componentry; and
- is provided in addition to your rights as a consumer under the Australian Consumer Law.
Being an optional warranty (i.e. a warranty in addition to your rights under the Australian Consumer law), the TyreLife Program shall only apply if each of the above matters are fully satisfied whether or not you were aware of, or made aware of, the terms and conditions of the TyreLife Program either prior to, at the time of, or subsequent to your purchase of a set of 4 or more VITORA Tyres from a participating Tyrepower Dealer based in Western Australia.
C. Terms – 30 Day Replacement Guarantee
What is covered?
Tyrepower & Vitora Tyres want to give you absolute assurance you have made the right choice, but if for some reason you think otherwise, Tyrepower & Vitora Tyres offer you, subject to the terms detailed above & below, a 100% Satisfaction Guarantee for 30 days from the date of purchase of any set of 4 or more Vitora Tyres from a participating Tyrepower Store in Western Australia.
What is not covered?
Vitora Tyres that are damaged for reasons unrelated to a fault of the Vitora Tyres, including damage suffered due to an Unauthorised Event.
Claim process – qualifications & exclusions
A claim must be made to the Tyrepower Dealer that you purchased the Vitora Tyres from and must be made within the period 15 to 30 days from the purchase date.
A claim must be made by completing a claim form (to be supplied by the Tyrepower Dealer), together with (1) evidence of TyreLife Program Registration, and (2) the original customer invoice the subject of the Vitora Tyres purchase.
A claim requires you to purchase replacement tyres (whether a Vitora Tyre or otherwise) from the Tyrepower Dealer that you purchased the Vitora Tyres at the time of claim.
Vitora Tyres replaced in accordance with this guarantee become the property of Tyrepower and Vitora Tyres.
D. Terms – 2 Year Tyre Damage Warranty
What is covered?
For any Vitora Tyre purchased that is damaged beyond repair due to Road Hazard Tyre Damage, Tyrepower & Vitora Tyres will replace the Vitora Tyre damaged (unless Vitora or the Tyrepower Dealer elect to repair the Vitora Tyre damaged) with a new comparable Vitora Tyre within 2 years of purchase.
In the case of a repair being carried out, Tyrepower shall be responsible for all charges involved in the removal, repair and fitting of the Vitora Tyre to your vehicle.
In the case of a replacement Vitora Tyre, you shall be responsible for the following pro-rata charges:
(a) in the case of a Vitora Tyre having a Tyre Tread greater than 50%, no charge;
(b) in the case of a Vitora Tyre having a Tyre Tread of below 50%, but above the legal limit, a charge equal to 50% of the replacement tyre cost;
What is not covered?
Vitora Tyre damage caused by an Unauthorised Event or Vitora Tyres having a Tyre Tread of less than the legal limit.
Claim process – qualifications & exclusions
A claim must be made to any Tyrepower Dealer in Western Australia within 2 years from the date of purchase.
A claim must be made by completing a claim form (to be supplied by the Tyrepower Dealer), together with (1) evidence of TyreLife Program Registration, and (2) the original customer invoice the subject of the Vitora Tyres purchase.
Vitora Tyres and/or Tyrepower may elect to repair a Vitora Tyre unless the tyre is deemed unserviceable (e.g. unable to be repaired by a repair patch or similar).
Vitora Tyres and/or Tyrepower have the right to inspect a Vitora Tyre, the subject of a claim under this warranty, to assess and verify eligibility for the claim.
Vitora Tyres replaced in accordance with this warranty become the property of Tyrepower & Vitora Tyres.
E. Terms – 2 Year Tyre Roadside Assistance
What is covered?
For any Vitora Tyre purchased, you will enjoy a 2-year free tyre roadside assistance (from the date of purchase) for any Road Hazard Tyre Damage you encounter with your Vitora Tyre.
Roadside assistance can be accessed by calling 1300 369 349 24 hours a day, 365 days a year, anywhere in Australia.
What is not covered?
Damage caused to a Vitora Tyre due to an Unauthorised Event, or roadside assistance required due to an event other than Road Hazard Tyre Damage. Where towing is involved, it will only be free of charge up to 50 kilometres radius from the point of incident.
Claim process – qualifications & exclusions
A request for roadside assistance may be made by you within 2 years from the Vitora Tyre purchase date.
A request for roadside assistance must be substantiated, if requested, by (1) evidence of TyreLife Program Registration, and (2) the original customer invoice the subject of the Vitora Tyres purchase.
Roadside assistance provided to you as a result of either (1) damage caused to a Vitora Tyre due to an Unauthorised Event, or (2) an event other than Road Hazard Tyre Damage, will be at your own cost. To the extent that Vitora Tyres incurs a cost associated with roadside assistance provided as a result of such an event, you must reimburse to Vitora Tyres such cost immediately on demand.
You must comply with all requirements of the roadside assistance provider, as advised from time to time.
Vitora Tyres replaced as a consequence of roadside assistance provided become the property of Tyrepower and Vitora.
If you have any questions, or have any general enquiries, please contact us on 1300 644 851 during normal business hours Monday to Friday.
